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Itilium Service Desk *Dongle Emulator (Dongle Crack) for Eutron SmartKey*
??????? �???????� � ????? ?? ?????????? ?????? ????? ?????????? ??????? ? ??????? ?????????? ?? ???????? (ITSM � IT Service Management).
?????? ???????????????? ?? ?????? ????????? ITIL v2 ? ITIL v3, �???????� ????????? ????????????? ????????? ?????????? IT, ? ????? ??????? ?????? Service Desk (????? HelpDesk).
�???????� ?????????? ?? ????????? �1?:??????????? 8.2� ? ????? ??????????? ?????? ??? ? �???????� ???????, ??? ? ? ?????????????? WEB-??????????. ??? ??????? ?????? (?? ??????????? ?????????? ??????? ??? ?????????? ??????? ??????).
�???????� ??????? ?????? ???????????? ? ????? �1?� ?? ????????? �1?:??????????�.
* ?????????? ??????? ????? (??????? SLA)
* ?????????? ????????? ?????
* ?????????? ?????????
* ?????????? ??????????? (???????????, ????????? ?? ????????????)
* ?????????? ??????????
* ?????????? ???????? ? ??????????????
* ?????????? ???????????
* ?????????? ????????
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* ?????????? ??-????????? (????????? ??????, ???? ??????)
??? ???????? ???????? ?????????, ?????????????? ? ??????????? ???????? �???????�. ???? ??? ?????????? ????????, ?????????????, ???????? ?????????? ??????????.
? �???????� ??????????? ??????? ?????? ? ???????????, ??????? ????????? ????????? ??????? ????????????????? ?????????, ????????? ?? ????????, ???? ??????????? ????????? ??????? ????????? ????????? ?? ?????? ?????? ? ??????????? (KPI).
�???????� � ????????????? ???????!
????????? ??????, ????????? ? ITIL ? ????????????? ? �???????� ???? ??????????? ????????????? ?????????????? ?? ?????? ??-????????, ?? ? ????? ??????, ???????? ?????????????. ? ??? ???? ???? ????????????? ????????? ????????????? ??????? ????????, ?????????????? ?? ???????? ??????????? ????????. ????? ????????????? ?????????? ???????????? ????????? ??????? ????? ?????????, ??????? ?? ?????????? ?????????????, ??????????? ????????, ??????????? ????????????????? ????????, ?????????? ??????????? ?????????, ???????? ???? ????????? ???????????? ?? ???, ??.
�???????� � ????? ?????? ???????!
�???????� ?????? ?? ????? ???????????????? ? ?????? ????????? � 1?. ??????????? ???? ? ?????? ???????. ?????? ?? ????? ????????? ??????? ??-?? ???????? ??????????? � ??? ?????? ????? ?????????? ?? ?????. ?????????? ? ?????? ????????? ????? ??????? ??????.
???? ??? ? ???????????:
????????: ???????????? �???????� ????? ? ?????? ?????? ??????: ?? ????? ???????????????? ? ????? ?????? ???????????? ??? 1? � ???????? ????????? ????????????!
??????????? ????????? ????????: ?????????? ????? �???????� ??????? ? ??????????? ???????? ITSM ?????????. ??? ???? ??????? ?? ????????????, ????????? ? ???????? ? ??????? ? ????? ??? ????.
??????????? ????? ??? ?????????: ???? ? ???????? ????????? ??? ??????????? ?????????? ????????? ??? ??????? ?????????, ?????? �???????� ????????? ?? ?????? ?? ????? ????????! ????? ????????? ????? ???? ??????? ? ????? ?????????? ?????.
??????? ? ????????: �???????� ?????? ???????? ??????????????, ?????????? ???????? ?????? ?? ?????? ?????????? ??, ?? ? ?????????? ??, ?????????? ??-????????? ? ?????????? ???????, ?????????? ??-????????? ? ??-??????????. ?? �???????� ???? ??????????? ?? ???? ??????? Service Desk. �???????� ?????? ? ???? ?????? � ? ????? ??????, ???????????, ???????????, ?????, ????????? ? ???????????? ??????????. ? ??????? ????????????, ??????? �???????� ?????????? ?????? ??????????? ? ???????????? ??????? �???????� � ?? ?????????????, ? ??? ?????? ??? ???? ??????????? � ?????? ?????? ????????? ??? ???. ?????? ??????? � ???????????? ? ???? ??? ??????????!
�???????� � ?????? ??? ITIL
�???????� ?????????? ?????????? ??? ?? ????????? ?? ???? ITIL � ?????????? ?????????? ????? ??????????? ?? ?????????. ??????? ???????? ? ???? ???? ?????????? ?????????? ???????? ???????? ?????????, ??? ? ?????, ??? ? ? ??????? ??????????.
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